Packages of items marked IN STOCK are generally shipped within 2 days after receipt of payment. Delivery is expected within 5/7 days or 24/48h for Italy. We will send you TRK as soon as it is available

Shipping service includes: packing, freight and insurance.

IMPORTANT: Shipment is CPT (carriage paid to) city of destination. Depending on State of destination, import taxes might be requested to the final customer

Returns
No returns are authorized. If you think we sent you the wrong item, please contact us first. Kindly note that returns must be shipped to the following address at your expense:

Aldemaro Galletti, Borgognissanti 62R, 50123 Firenze, Italy

Please ensure the return is sent via express delivery with full insurance coverage.


Replacements / Refunds
Requests for replacements must be made to Aldemaro Galletti within 3 days of receipt of items. PICTURES ARE REQUIRED IN ALL CASES! Keep packaging and merchandise in original condition.

Regarding replacement it is necessary to consider that in case of handmade items, Aldemaro Galletti will replace with the same items or the most similar.


Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items Unfortunately, we cannot accept returns on sale items or gift cards.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Kindly note that returns must be shipped to the following address at your expense:Aldemaro Galletti, Borgognissanti 62R, 50123 Firenze, Italy

Please ensure the return is sent via express delivery with full insurance coverage.

If an item in a return shipment arrives damaged, the final customer will only be refunded once the insurance company has compensated Aldemaro Galletti for the damage.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@gallettishop.com.

We accept multiple payment options to ensure a convenient and secure shopping experience.

Credit and Debit Cards We accept all major card networks including Visa, Mastercard, Maestro, and American Express. All transactions are processed through secure, encrypted payment gateways to protect your financial information.

PayPal Pay quickly and securely using your PayPal account. Simply select PayPal at checkout and log in to complete your purchase.

Bank Transfer Bank transfer is available as a payment option. Upon placing your order, you will receive our banking details via email. Please note that orders will be processed and shipped once payment has been received and confirmed.

All payments are handled securely, and your personal data is protected in accordance with industry standards.